Catalexcars

 C. Avilés, 6, 03184 San Luis, Alicante
Imagen 1
 C. Avilés, 6, 03184 San Luis, Alicante  722 60 44 05

Características:

Acceso para sillas de ruedas Aparcamiento adaptado para sillas de ruedas Artículos usados Lavado de coches Pagos con móvil vía NFC Tarjetas de crédito Tarjetas de débito A domicilio Compra en tienda

Servicios:

 Tienda de vehículos de segunda mano y de ocasión  Servicio de lavado de coches

Horario de apertura:

  • 24 Horas - Siempre abierto

El horario podría no estar actualizado. Contacte con X para asegurarse.

Nuestra opinión desde hipermaquinastienda.es sobre Catalexcars

La empresa Catalexcars cuenta con una gran cantidad de reseñas positivas de clientes satisfechos con su experiencia de compra y servicio. Muchos clientes destacan la profesionalidad, amabilidad y dedicación del equipo, especialmente de Steve y Adrian, quienes se esfuerzan por brindar un servicio personalizado y resolver cualquier problema que surja.

Algunos de los aspectos que más se destacan en las reseñas son:

* La transparencia y honestidad en la información proporcionada sobre los vehículos.
* La ayuda y asesoramiento en el proceso de compra y posterior a la venta.
* La calidad de los vehículos y la garantía ofrecida.
* La eficiencia y rapidez en la resolución de problemas y reclamos.
* La amabilidad y cordialidad del personal.

Sin embargo, también hay algunas reseñas negativas que mencionan problemas con la compra o el servicio, como la falta de transparencia en la información proporcionada o la negativa a resolver problemas posteriormente. No obstante, el equipo de Catalexcars parece tomar en serio estas críticas y responde de manera profesional y conciliadora.

En general, la empresa parece tener una sólida reputación y una gran cantidad de clientes satisfechos, lo que sugiere que su enfoque en la calidad del servicio y la satisfacción del cliente es efectivo.

  hipermaquinastienda.es no puede garantizar que los concesionarios o profesionales del sector automovilístico incluidos en este directorio cumplan con todas las certificaciones, licencias comerciales, permisos de actividad o requisitos regulatorios necesarios en cada comunidad autónoma. Algunos negocios registrados pueden ser concesionarios pequeños o profesionales de reciente creación. Te recomendamos verificar siempre la experiencia, documentación, fiabilidad y estado de los vehículos ofrecidos antes de realizar cualquier compra o trámite relacionado.

Opiniones de Catalexcars

4.3 (105 opiniones)

19 opiniones

0 opiniones

0 opiniones

2 opiniones

84 opiniones

martin martin
hace 4 meses -  5 (Experiencia positiva)

Dnes som si vyzdvihol moje auto. Cele to trvalo 7 dni, vsetko mi bolo vysvetlene a som velmi spokojny. Pristup personálu bol vynikajuci, velmi ochotny a nápomocny. Na auto ( motor, prevodovka) som dostal 1 rok záruku, super! Dakujem velmi pekne a urcite vas budem odporúčať.

TONY STARK
hace 4 meses -  5 (Experiencia positiva)

Thanks Steve💖 for helping us to choose the best vacation car!!!!

el moldovano “el moldovano”
hace 4 meses -  5 (Experiencia positiva)

N1 Automatic car specialist!!!

Steve Elwell
hace 4 meses -  5 (Experiencia positiva)

I am the salesman at this company and I would just like to point out, as you can probably see, we are getting a lot of one star reviews. I have clearly marked them as such and have informed Google. We are just waiting for them to act. This person (not the word I would prefer) is in Pakistan and is entering these reviews in order to extort money from us. He has even called me demanding payment. I have also received a call from another company in Madrid and the same is happening to them. You can see that the reviews are all being put on together and now in different languages. I would just ask, please ignore them. Catalexcars is a reputable company and fully licensed. Thank you.

Gina Maris
hace 4 meses -  5 (Experiencia positiva)

Muy simpáticos y atentos Te explica todo lo que necesitas saber y me aclaro todas las dudas que tube Un 10

Quinn
hace 4 meses -  1 (Experiencia negativa)

When I raised a valid complaint about my purchase, management at Catalexcars was dismissive and uncooperative. Instead of resolving the issue, they shifted blame and refused any accountability. It’s disappointing to see such a defensive attitude from a company that claims to value customer satisfaction. Real professionals take responsibility—this dealership clearly does not.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Nevaeh
hace 4 meses -  1 (Experiencia negativa)

Catalexcars repeatedly promised that my vehicle would be ready on [date], but each time I called, there was another excuse—paperwork, inspection, or transportation delay. Weeks later, I was still waiting, and no one offered compensation or even an apology. A business that can’t keep its word or respect customers’ time earns a single star at best.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Serenity
hace 4 meses -  1 (Experiencia negativa)

The car I viewed online looked perfect, but the reality was completely different when I arrived. The body had scratches, the interior was worn, and several dashboard lights were on. When I pointed these out, the salesperson dismissed them as “normal for used cars.” Honest advertising matters—buyers deserve accurate photos and truthful descriptions. This experience felt misleading and untrustworthy.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Richard Susan
hace 4 meses -  1 (Experiencia negativa)

My experience with Catalexcars was terrible from beginning to end. The car I bought broke down on the highway just two days after I picked it up. I called them immediately, and they told me to “take it to a mechanic near you.” No help, no apology, nothing. The diagnosis showed a transmission fault, and when I informed Catalexcars, they said it wasn’t covered under warranty because “it happened after purchase.” What a joke! I had to pay nearly €1,500 for repairs on a car they sold me as “perfect.” Never again. This dealership is a total scam.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

David Elizabeth
hace 4 meses -  1 (Experiencia negativa)

Catalexcars should be ashamed of how they treat customers. I bought a vehicle that was advertised as “fully checked and serviced.” After only two weeks, the car started having electrical problems — lights flickering, central lock not working, and battery issues. I called them several times, but they said I could “book an appointment” in three weeks! Completely unacceptable. When I insisted, they told me the warranty didn’t cover electrical systems. So what does it cover then? Nothing! Terrible service, dishonest people, and poor-quality cars. I strongly recommend staying away from them.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Jackson H
hace 4 meses -  1 (Experiencia negativa)

The warranty offered by Catalexcars was supposed to cover mechanical problems, but when my car broke down after a month, they refused to help. They blamed a “maintenance issue” and refused to cover repairs, even after I provided proof from a certified mechanic. Their warranty is meaningless — just marketing words with no actual protection. A business that hides behind fine print instead of helping its customers deserves no more than one star.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Fehih U
hace 4 meses -  1 (Experiencia negativa)

Catalexcars delivered my vehicle dirty, with low tire pressure and a nearly empty fuel tank. Small issues like missing floor mats and a broken light switch showed that no proper inspection was done before handing it over. When I complained, they shrugged it off as “normal for used cars.” That response shows a lack of care and professionalism. Even used vehicles should be prepared properly for delivery to a customer.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Allah yar Luni
hace 4 meses -  1 (Experiencia negativa)

I wish I could give zero stars to Catalexcars. They are experts at making false promises. The car I bought came with a supposed “12-month guarantee,” but when something actually went wrong, they refused to honor it. Every time I called, they gave me a new excuse or transferred me to another person who “wasn’t available.” The staff was rude and unhelpful, and the manager completely ignored my messages. The car ended up costing me double after repairs. Catalexcars is not a trustworthy business — they take advantage of people and don’t stand behind what they sell.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Ron Neil
hace 4 meses -  1 (Experiencia negativa)

Catalexcars is a complete nightmare to deal with. They promise everything before the sale — quality, transparency, warranty — and deliver none of it afterward. The car they sold me started leaking oil after just three days. When I tried to get it repaired under their warranty, they told me it was “not covered.” I went to an independent mechanic who said the oil leak had been there for months. It’s obvious they knew about it and hid it to close the sale. I feel cheated and angry. Please don’t make the same mistake I did. Stay far away from Catalexcars.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Enam Jeo
hace 4 meses -  1 (Experiencia negativa)

Do not trust Catalexcars. They pretend to be professional, but once they have your money, they disappear. I bought a car from them after being assured it had never been in an accident. Later, I discovered it had major structural repairs hidden under a fresh coat of paint. When I confronted the salesman, he became defensive and rude, saying “You got what you paid for.” This company lies to customers and hides the truth about their cars. I wish I had read more reviews before buying — it would have saved me thousands of euros and a lot of stress.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Robert Robie
hace 4 meses -  1 (Experiencia negativa)

Shortly after pickup, warning lights and handling issues emerged that a competent pre-delivery inspection should have revealed. My independent mechanic found serious safety concerns that required immediate attention. Selling a vehicle that is not roadworthy endangers customers and other road users; this is not merely poor service, it is irresponsible. Catalexcars must improve quality control and be honest about the condition of the cars they sell.

 Respuesta de Catalexcars

****FAKE REVIEW FROM PAKISTAN****** TRYING TO GET MONEY FROM US TO REMOVE THEM

Did So
hace 4 meses -  1 (Experiencia negativa)

I had a horrible experience with Deomas Movers. They arrived late and seemed completely unprepared. The movers were careless with my furniture — several items got scratched and one of my boxes was broken. When I complained, the team leader was rude and dismissive. They also overcharged me from the original quotation without any explanation. Definitely not a reliable company, and I wouldn’t recommend them to anyone looking for professional movers.

 Respuesta de Catalexcars

****FAKE REVIEW - WE ARE NOT DEOMAS REMOVERS****

Stephen Montgomery
hace 4 meses -  5 (Experiencia positiva)

Bought a Range Rover evoque recently, Steve was very helpful, nothing was too much trouble. Excellent from start to finish. Transfer is done, car is great. Would use the garage again. Highly recommended 👌

Susan Ellement
hace 5 meses -  5 (Experiencia positiva)

We have had a brilliant experience from start to finish, no hi pressured sales and i would say good selection of quality used cars. Steve was really good explaining how things are dealt with even had a small problem which was dealt with very well and efficiently. We would highly recommend Catalex Cars and even buy from them again in the future. Thanks guys 👍

 Respuesta de Catalexcars

Hi Susan. Thank you for your great review. I'm glad we had something to suit you. Enjoy.

Tahir Rashid
hace 5 meses -  5 (Experiencia positiva)

We bought a 7 seater car Peugeot 5008 Steve and his partner are good dealer

 Respuesta de Catalexcars

Hi Rashid. Thank you.

Michael Kay
hace 5 meses -  5 (Experiencia positiva)

Excellent service sorted all our requirements. Very professional and friendly service.

 Respuesta de Catalexcars

Thank you Michael.

Bec X
hace 5 meses -  5 (Experiencia positiva)

Great company! Very happy with our purchase. Helpful and knowledgeable team. Great service.

 Respuesta de Catalexcars

Hi Bec, thank you.

LILIANA PIOSIK
hace 5 meses -  1 (Experiencia negativa)

We bought a Nissan Qashqai from this dealership. The car looked fine, and the staff were friendly. We received a one-year warranty. After a few weeks, the engine warning light came on in red. The dealer repeatedly reset the error, claiming it was normal for a diesel in city driving. A few weeks later, the car completely lost power — it turned out the EGR needed replacement. We paid €340 for the repair by their “trusted mechanic.” After only 120 km, the car broke down again. Another mechanic confirmed that the EGR had not been replaced — the pipe was only secured with insulating tape, not the proper clip. We paid €170 for the correct repair. The dealer washed their hands of the issue, told us to contact the mechanic, and refuses to refund the money. We do not recommend this dealership. The warranty is meaningless, and they do not take responsibility for their work

 Respuesta de Catalexcars

Hi Liliana. Thank you for taking the time to explain your version of events. Firstly, we did not 'repeatedly reset the error' At no point did we ever say, the EGR needed replacing. We suggested a mechanic that could do the work for you and we offered to help you with this. We were not obligated to, as the EGR is not part of a warranty. The mechanic did what was required and the bill you paid was directly from him. In relation to the comment from another mechanic, I obviously cannot and will not give an opinion on another persons work. We have been dealing with this mechanic for many years and i can assure you, he would not have just put tape on anything. I was looking into this issue for you, in order to try to resolve your issue, but in the meantime, you decided to put a negative review with meaningless pictures. We did everything to try to assist you, like we always do with all our customers. On occassions we can have unhappy customers, like all businesses, we are not perfect. On this occassion, you have been unfair with us, as this issue was done by an independant mechanic and not Catalexcars.

Andrew Collingham
hace 6 meses -  5 (Experiencia positiva)

I have been going to Catalex Cars with the intention of buying a car for nearly 6 months. Steve was incredibly helpful and extremely patient as I wasn't sure what I wanted to buy and obviously it is a major purchase. I am very grateful for this and I trust him completely. I finally bought the car I was looking for - actually the white Peugeot as per the review below. I went in on the Monday and Steve did say someone was interested and had been in twice but had not paid the deposit. I went back on Tuesday morning and no deposit had been paid so proceeded with the purchase.

Louise Dejak
hace 6 meses -  5 (Experiencia positiva)

Recently purchased a car from Catalex. Very good company to deal with. They took care of all the paperwork gave us a fair price for the car we part exchanged. Test drove the car on the Monday and it was ready for collection the following afternoon. Very professional company to deal with would highly recommend. They also gave us plenty of helpful advice.

MAR BUITRON
hace 7 meses -  1 (Experiencia negativa)

EXPERIENCIA NEFASTA. No recomiendo bajo ningún concepto la compra aquí. Miramos un coche con pocos kilómetros y a buen precio, que apalabramos que iríamos a comprar al día siguiente por la mañana. Nos dicen que sin problema lo haríamos todo al día siguiente ya que estábamos decididas a que el coche fuese nuestro. No tenía matrícula ni ITV ni nada de nada porque decían que era de clientes extranjeros. El papeleo y matriculación dijeron que llevaría una semana. Y “misteriosamente” cuando fuimos a formalizar todo y a pagarlo, vemos que ya está vendido Y MATRICULADO!!!!!. Un engaño ya que ni habían respetado la palabra que nos dieron de hacer la venta con nosotras y además decían que no tenía matrícula y llevaría una semana dársela. La palabra de estos señores no infunde confianza y las ofertas que tienen dudo que sean tales ofertas de venta. Tengan cuidado.

 Respuesta de Catalexcars

Bueno... Ahora que he dejado de reírme y de reportar tus mentiras a Google, te responderé. Primero, viniste el sábado y viste dos coches que teníamos, ambos Peugeot 207 descapotables, uno rojo y otro blanco. Pensaste que el blanco era tu favorito. Me preguntaste si podía guardártelo hasta el lunes, pero te dije, como les digo a todos, que sí, si pagabas una fianza. Te negaste a pagarla y te informaron que no podía guardártelo sin fianza. Volviste el lunes para volver a echarle un segundo vistazo y probar el coche, y dijiste que te encantaba. De nuevo, te negaste a pagar la fianza y querías volver al día siguiente con tu hermana. De nuevo, te informé de que no podía reservarlo sin fianza. De nuevo, decidiste no reservarlo. Entre entonces y tu regreso con tu hermana, vendí el vehículo a otra persona. Luego llegaste con tu hermana y, al darte cuenta de que lo habían vendido, te comportaste como una niña malcriada de dos años. Te obsesionaste y no escuchaste nada. Ahora tienes la audacia de dejar una reseña de una estrella, porque le vendí un coche a otra persona y no quisiste pagarlo. Creo que, en lugar de buscar un coche, quizás deberías buscar un buen psiquiatra, ya que podría ayudarte mejor que nosotros.

Donald Alexander
hace 8 meses -  5 (Experiencia positiva)

Very satisfied with my recent experience with Catalex Cars. Steve and Adrian very helpful and professional

 Respuesta de Catalexcars

Thank you Donald. We’re happy to help. Drive safely.

paul coleman
hace 9 meses -  5 (Experiencia positiva)

Just brought our second car from steve the saleman at Catalexcars he did all the paperwork,took the time to explain all the controls on the car,will be going back to him next time we need another car,first class non pressure saleman.

 Respuesta de Catalexcars

Hi Paul. Thank you for buying your latest car from us. I'm glad we could provide the ideal car for you. Enjoy.

Gilles THEVENIEAU
hace 10 meses -  5 (Experiencia positiva)

C'est mon premier achat chez catalexcar. Personnel très professionnel, sérieux, de bons conseils. Je suis très satisfait de mon achat. Je recommande.

david kiu “Blaze”
hace 11 meses -  5 (Experiencia positiva)

I have bought several cars from this car sales and the staff have been very professional and after sales service 2nd to none. Big thank you to Adrian & Steve and would not hesitate to recommend them if your in the market for a car 100%

Adrian Macias Rodríguez
hace 11 meses -  5 (Experiencia positiva)

Un trato de 10 ayer compré un BMW serie 1 y se molestaron en explicarme el funcionamiento del coche a fondo recomiendo la compra

Xiana Mussen
hace 1 año -  1 (Experiencia negativa)

We bought a car from Catalex Cars, expecting a smooth purchase, but soon after, we discovered several issues they never mentioned. Despite reaching out to them, they refused to take responsibility or compensate us for the repairs. Now, we’re stuck paying for problems they should have disclosed in the first place.

 Respuesta de Catalexcars

Firstly, I would like to say, I find it strange that you have now changed your original 5 star review to a 1 star. Along with your husbands 1 star review, yours is also inaccurate. When you purchased the car, it WAS a smooth purchase, that is why you put a 5 star review on here. The issues that you refer to, again, the same as your husband, if you recall, the first issue was fixed very quickly and you were not charged anything. The second issue that the vehicle had, was about the wheels and tyres. There was no evidence of any issues with either and the vehicle passed a new ITV. So, when it was brought to our attention about the wheels and tyres, we offered compensation to your husband for the wheels, which initially he said he would be happy with, then he refused it. It was also, your husband's decision to go elsewhere to have the vehicle repaired, at a much higher cost. If you read our warranty contract, it quite clearly states, should you have an issue, you speak to us first before making the decision to go to another garage or authorise any repairs. Please. please, if two members of your family are going to make negative reviews about a company, that has extremely good reviews, then at least get your stories correct.

Xander Mussen
hace 1 año -  1 (Experiencia negativa)

We bought a car that was supposed to be in good condition, but the next day we went driving it on the highway and we couldn’t even go up to 100 kph because the car was shaking crazy. We went back and ask what was the problem, they sent us to another garage and once the problem was figured out they told us that it isn’t covered by the warranty and they don’t even want to assume the problem! Be careful when buying a car there!

 Respuesta de Catalexcars

Thank you for your review. Unfortunately, your version of events is not correct. Yes you purchased a car from us, but it was nothing to do with the car shaking, it was due to a sensor problem on the air suspension, which we rectified for you within a few days. This issue is not covered by the warranty, but we repaired it for you anyway, at no cost to you. This comment you make, after approximately 6 weeks of buying the car, about the shaking is due to a problem with the tyres, which also is not covered in the warranty. Again, we offered you financial recompense towards the cost of tyres, but you declined. We pride ourselves on our warranties, as they are backed by us and not a seperate insurance company, like the vast majority of car dealers.

Claire Jones
hace 1 año -  5 (Experiencia positiva)

Really happy with my car. I didn’t feel pressured in to buying. The process was made very easy and I would highly recommend Catelex Cars.

Miranda Claessens
hace 1 año -  5 (Experiencia positiva)

Heb bij catalexcars de 1ste maal een auto gekocht en de uitleg en service die ik kreeg was helemaal naar wens, echt top en zeer professional. Hopelijk blijft de service na verkoop ook top maar ik vertrouw hun daarin. Top bedrijf

 Respuesta de Catalexcars

Thank you Miranda. Enjoy your new car.

hammer patricio astudillo alcorcel
hace 1 año -  5 (Experiencia positiva)

Fueron muy amable, el coche perfecto y siempre ayudando para poder tener el coche que queria

 Respuesta de Catalexcars

Muchas gracias Emilio.

Anne Lacey
hace 1 año -  5 (Experiencia positiva)

I was treated with courtesy and respect at all times. On collection car was spotless with everything explained fully. Thank you

 Respuesta de Catalexcars

Hi Anne. Thank you for taking the time to write this great review. We are here if you need anything.

Marius Van Emmenes
hace 1 año -  1 (Experiencia negativa)

Firstly they screwed me over when buying my car back after 4 months at almost half the original purchase price because they knew that I had no choice but to sell the car due to unforeseen circumstances. Furthermore they are unwilling to transfer the vehicle into the dealer's name so that I can at least get some of my insurance back.

 Respuesta de Catalexcars

Firstly, this is a DUPLICATION of the same review from a couple of weeks ago. I am reporting it to Google. Secondly, the reasons you had to sell your vehicle are none of our business. You came in and stated you wanted to sell your car, we offerred you a price for the car, which you accepted. You were were paid in full for the car on the day we collected it. In relation to transferring the name, that has nothing to do with your insurance. You have the necessary form, which you signed, prior to us taking the car, which is what you give your insurance company. We have never been unwilling to do anything other than help you. You are a grown man and make your own decisions. At no point have we forced you to do anything. I think you have been really unfair to rate us one star on two occassions, when you received excellent service when you bought the car and again when you wanted to sell it.

Lesley Lewis
hace 1 año -  5 (Experiencia positiva)

Steve and the team at Catalexcars couldn’t have been more helpful and professional. Having experience of other dealers in the past, we would never go to anyone else as and when we want a new car. Many thanks from us both! Shirley and Lesley

 Respuesta de Catalexcars

Hi both. Thank you for your review and I'm glad we were able to help you.

Marius van Emmenes
hace 1 año -  1 (Experiencia negativa)

 Respuesta de Catalexcars

I am somewhat perplexed at this one star review and at a loss, with no comments, to understand why. You purchased a vehicle from us sometime ago and due to various circumstances, you came back to ask us to buy it from you. We agreed a price, which you accepted, we allowed you to keep the car until you returned to your home country, we came to your house to collect it from you and then paid you the money for the car. We also pay for changing the car from your name and do the necessary work for this. I have emailed you to ask the reason why, but so far I have not received any response. So, again, I have no idea why. It is so easy for someone to click a star and not say anything. I see you have done the same with other reviews you have submitted. Google - Please stop allowing reviews without comments or any justification.

Heather Favourites
hace 1 año -  5 (Experiencia positiva)

Great friendly service. Delivered everything in good time. Did everything they said they would. Car in good condition and lovely and clean. Fully recommend!!

susan smith
hace 1 año -  5 (Experiencia positiva)

I bought a car from these guys, great atmosphere there and felt very safe in their hands. They had the exact car I needed, and it was so easy sorting everything out. After picking the car up, it runs very well and I would recommend them to everyone. Thanks guys

Eithne Cullen
hace 1 año -  5 (Experiencia positiva)

From the minute we walked into Catalex cars we knew we were in safe hands. As well as being really nice guys, they are very professional and run a great business. They handled all the paperwork and insurance for us so the whole process was easy and stress-free! This is our first car purchase in Spain, and we will definitely return for future purchases. Highly recommend to anyone needing a used car.

 Respuesta de Catalexcars

Hi both. Thank you for taking the time to do this great review. I'm glad we could help. Don't forget, you know where we are if you need anything.

madeleine burns
hace 1 año -  5 (Experiencia positiva)

Bought a car a few months ago. They were so helpful, I sent my partner to buy a car there also. Would recommend. Madeleine Burns

Marius Cor
hace 1 año -  5 (Experiencia positiva)

I had a friendly chat with the fleet representative and the very professional presentation makes me want to come back to this place again. Thank you kindly for your time.

Amanda G
hace 1 año -  5 (Experiencia positiva)

We bought our first car from Catalex two years ago and received a great service from Steve & Adrian, so when we decided to upgrade and buy another, there was only one place to go back to. We’ve just taken delivery of our ‘new’ vehicle today, and we couldn’t be happier. Both times, Steve has arranged all the necessary paperwork for us and everything has gone smoothly. This is a friendly, trustworthy and ethical company and we couldn’t recommend them more (Google wouldn’t let us leave six stars!)

 Respuesta de Catalexcars

Hi both. Great review, thank you. Glad we could assist. Just let me know what you would like in a couple of years and i'll get it ready..;) lol

Allen Hardman
hace 1 año -  5 (Experiencia positiva)

I bought a car at the beginning of the year and thought that I would wait to see how the car performed before writing a review. There was a small problem with the exhaust shortly after my purchase but this was resolved quickly and efficiently by Steve. He arranged a repair at a local garage and they carried out the work to my satisfaction. Apart from that the car has been excellent with no further problems. I highly recommend Catalexcars and will certainly consider them for my next purchase.

 Respuesta de Catalexcars

Hi Allen Thank you for taking your time to write this great review. We are pleased you are happy with your purchase.

Mihai Ursu
hace 1 año -  5 (Experiencia positiva)

Shiping Shang
hace 1 año -  5 (Experiencia positiva)

We bought a very nice car. Thank you, Steve

Jackie Pearson
hace 1 año -  5 (Experiencia positiva)

We can highly recommend catalexcars - they were very helpful - kept us up to date with everything - couldn't be more helpful - will definitely use them again if we need to

La Mary González
hace 1 año -  5 (Experiencia positiva)

Muy profesionales y la atención excelente

Tony Ollier
hace 1 año -  5 (Experiencia positiva)

Great guys continually helpful would recommend them for a good reliable deal

Demetris Koulouris
hace 1 año -  5 (Experiencia positiva)

K Kk
hace 1 año -  5 (Experiencia positiva)

Great team friendly and make you feel welcome 5star! definitely best dealership I’ve been to since moving here

Marc De Herdt
hace 1 año -  5 (Experiencia positiva)

Heb recentelijk via jullie bedrijf een wagen gekocht. Uiteindelijk is een tweedehands wagen altijd een gok. Bij deze mensen had ik wel een vertrouwenswekkend gevoel. Afhandeling gebeurde probleemloos, overname oude wagen ook. Zodoende een 5 als score. Hopelijk blijft de aankoop probleemloos functioneren en kunnen we de firma verder aanbevelen !

David Ryan
hace 1 año -  5 (Experiencia positiva)

I can highly recommend Catalexcars. Steve was Fantastic. Nothing was to much trouble for him. After we bought the car we had to go back to Ireland. While we were away Steve arranged the car insurance and annual parking in Alicante airport so the car was waiting for us when we got back. He even did some translation for me on my utility bill and set up my electricity app as my Spanish is hopeless. Thanks Steve. See you soon.

 Respuesta de Catalexcars

Hi David. Thank you for takingtime to add this great review. I'm glad we could help you find the right car. Take care.

Mattias Pihlström
hace 2 años -  5 (Experiencia positiva)

Excellent service thru the whole process, before, during and after the purchase from Steve and friends!

Amanda Teresa Oramas Alvarez
hace 2 años -  5 (Experiencia positiva)

Tengo la mejor experiencia, profesionales y con mucha garantía, tiene un equipo espectacular, surgió al 💯, donde mejor comprar o vender su coche.

Jimmy Dawkins
hace 2 años -  5 (Experiencia positiva)

We’ve just taken delivery of our New Car (second hand) We have to say what a fantastic service from start to finish. Steve and Adrian went above and beyond. Their customer service is outstanding it really is second to none. I can’t recommend them enough. If we were to score them out of 10 we most definitely give them 11 Thank you guys

 Respuesta de Catalexcars

Thank you both. It was a pleasure. 👍

Sally Moffatt
hace 2 años -  5 (Experiencia positiva)

I'm in love with the car I have brought . Catalex cars were helpful and professional all the way through. I went to them 2 days after buying and they even helped me to connect my phone to the car which I couldn't do. (Senior moment).

 Respuesta de Catalexcars

Hi Sally Thank you for that..I also get those moments... Enjoy your new car.

Jimmy Leek
hace 2 años -  5 (Experiencia positiva)

A great experience, everything went smoothly ,no hidden fees.friendly and helpful staff.

Liam Chambers
hace 2 años -  5 (Experiencia positiva)

Bought a car from Steve and the guys at Catalex, amazing service from day one! Would highly recommend to others who may be a little bit skeptical of who to trust and buy from in Spain. After care has been even better aswell, very happy 😁

Diane Rowe
hace 2 años -  5 (Experiencia positiva)

After visiting several car showrooms over the last few weeks we felt very confident with Catalexcars. We bought a car from Steve who was extremely helpful and patient with us. Everything he said he would do, he did, including making the process as seamless as possible. He arranged the insurance and airport parking and the car was ready for us to collect much sooner than we thought. The car was immaculate when we picked it up. We would definitely recommend Catalexcars and would not hesitate to buy from them again.

 Respuesta de Catalexcars

Hi both. Thank you so much for your review. You know where we are if you need anything. 👍

Fulvio M
hace 2 años -  5 (Experiencia positiva)

As I was unable to find my preferred vehicle in the Torrevieja area I asked Steve and Adrian to help me. They quickly sourced the right vehicle and Adrian travelled to the Baliearic Islands, inspected, loaded it on the ferried, drove it back from Valencia. Realising that the brakes were not adequate they replaced them at their cost. Fantastic service. Thank you.

Janet Jarwood
hace 2 años -  5 (Experiencia positiva)

I love my car, great service, attended to professionally. Unlike some. Thank you Steve.

Tom Lenaerts
hace 2 años -  5 (Experiencia positiva)

Gordon Bryant
hace 2 años -  5 (Experiencia positiva)

My experience buying the car was very straightforward considering the Spanish bureaucracy which Steve managed for us and the couple of faults were rectified quickly and to our satisfaction. We are so pleased with our purchase and the service we received.

Jean Cooper
hace 2 años -  5 (Experiencia positiva)

Many thanks to all at Catelex cars. No pressure whilst browsing, everything clean and tidy.. Steve and Adrian most helpful. Thank you

 Respuesta de Catalexcars

Thank you Jean. Very kind of you.

RAUL SANZ IBAÑEZ
hace 2 años -  5 (Experiencia positiva)

Buenísima experiencia en este concesionario Adrian se preocupa por todos los detalles y es súper profesional un lugar en el que comprar con tranquilidad lo recomiendo.

 Respuesta de Catalexcars

Hola Raúl. Muchas gracias por tus amables palabras. Me alegra que estés feliz.

Isabella Simpson
hace 2 años -  5 (Experiencia positiva)

Hi just got a little car from these guys two days and it was mine great service can't fault them thanks

 Respuesta de Catalexcars

Hi Isabella. Thank you for your review. I’m glad we had a car to suit your needs.

Chris Bradley
hace 2 años -  5 (Experiencia positiva)

Bought a great soft top from these guys. Excellent service from Steve, would defo recommend.

 Respuesta de Catalexcars

Hi Chris. Thank you so much.

Angela Tyers
hace 2 años -  5 (Experiencia positiva)

I would like to thank Steve for all his help whilst purchasing our car everything was plain sailing except for the insurer on our old car but he sorted it got us fixed up with a different insurance and was able to bring it home 2 days after purchase I would recommend to anybody who are thinking about buying a car. Great service friendly staff and our little car is good thankyou all once again

 Respuesta de Catalexcars

Hi Angela. Thank you for taking the time to write your review. We got there in the end with them...lol. Enjoy your new car.

Philippe Swaels
hace 2 años -  5 (Experiencia positiva)

Really THE best car dealer in the area. Super friendly, helps with everything. No nonsense, all very correctly handled. We went to several and this place is really different. We surely recommend. Thank you Adrian for all your help and congratulations in how you run your business

 Respuesta de Catalexcars

Hi Philippe. Thank you for your review. It was a pleasure to do business with you.

Coco Lea
hace 2 años -  5 (Experiencia positiva)

Absolutely fantastic from start to finish made everything so simple If only the process of buying a car back in ireland was this simple it would be fantastic. Highly recommended these guys 😊😊

 Respuesta de Catalexcars

Thank you for your kind words. It really means a lot.

Stefan Burm
hace 2 años -  5 (Experiencia positiva)

We were done renting cars every time we came to Spain and wanted to buy a fair priced reliable car. Saw Catalex a few times before so figured the had been in business a while. Great advice during purchase we test drove a couple of cars and ended up buying one. All information concerning buying and owning a car in Spain was clearly explained by Steve and we were positively surprised by the cost per year (including taxes. Insurance and airport parking). Also quick delivery (next day) and clear communication. Beware of non licensed companies selling cars in the area, they pop up and shutdown often. In short reliable company to buy second hand cars with great service!

 Respuesta de Catalexcars

Thank you both for your review. We're glad we could help you to find the right car for you. You know where we are if you need anything.

sukh bajwa
hace 2 años -  5 (Experiencia positiva)

Ioana Cristina Dinca
hace 2 años -  5 (Experiencia positiva)

Mejor trato imposible, he comprado mi coche y estoy encantada.

Лена Терещенко
hace 3 años -  5 (Experiencia positiva)

Молодцы. Все авто на площадке отличного качества , есть что выбрать + гарантия. Главное вас не пытаются обмануть и что то в парить. Здесь вы точно останетесь довольны своим авто.

 Respuesta de Catalexcars

Дякуємо за відгук. Це дуже люб'язно з вашого боку. Thank you for your review. That is very kind of you.

Glenda Hurstwaite
hace 3 años -  5 (Experiencia positiva)

Very impressed with the service we received. Extremely pleasant.helpful and there was no pressure.

Helen Friday
hace 3 años -  5 (Experiencia positiva)

Bought a car from this garage. Would highly recommend. Great and friendly service. Really pleased with my car.

 Respuesta de Catalexcars

Hi Helen. Thank you for your review. Glad you are enjoying the car.

Brian Brook
hace 3 años -  5 (Experiencia positiva)

Great firm to deal with

 Respuesta de Catalexcars

Hi Brian. Thank you.

Jane Maciver
hace 3 años -  5 (Experiencia positiva)

Bought my little runaround car recently. I was very impressed with the service provided by Adrian and Steve. The whole process was complete with no stress. The after sales offered is first class, and I have full confidence in Catalex Cars. Thank you. Hello... I would like to update my review to let people know about the fantastic after service provided to me by Steve and Adrian, as promised at the time of me buying my car. My car, 9 months after purchasing, needed an ITV, and I was feeling a bit intimidated due to my lack of Spanish, but not a problem... Steve and Adrian sorted everything for me, even arranging for me to get the headlamps polished. Thank you so much for your fantastic after sales service. I recommend Catalexcars 100%

 Respuesta de Catalexcars

Hi jane. Thank you for your lovely comments. I am glad we were able to help you find the vehicle that is right for you. You know where we are if you need anything. :)

Christopher Bone
hace 3 años -  5 (Experiencia positiva)

Hi we bought our car from Steve last July and it needed a couple of small things doing to it , all done as promised and we are really pleased with the car, thanks Guys for all your help would definitely recommend this company for a secondhand car.

 Respuesta de Catalexcars

Hi Chris Thank you for taking the time to write your review. I', glad we could help and things are going well for you. Steve & Adrian

rob baker
hace 3 años -  5 (Experiencia positiva)

bought my BMW convertable from Catalex cars and cannot thank Adrian and Steve enough for the excelent customer service the car is great to drive and is first class

 Respuesta de Catalexcars

Hi Rob We're glad you are enjoying your car and hopefully making the most of the cabriolet.

Jim Blackmore
hace 3 años -  5 (Experiencia positiva)

Both Adrian and Steve have been brilliant with the recent purchase of our Ford Ecosport, it’s a lovely well prepared vehicle that we love driving. Having worked as a After Sales Manager in a lot of car main dealers for 45 years I felt I knew all the tricks of the motor trade both good and bad. But I have to say they put my mind at ease and two nicer genuine hard working people you will be hard to find. Steve even called me this week some 4 weeks after purchase to ask if everything was going okay with the car. Well Done I will recommend you both and Catalexcars to my friends and family.

 Respuesta de Catalexcars

Hi Jim. Thank you for taking the time to write your very kind review. We are not perfect, but we are aiming for it...lol. I am glad you are enjoying your new car. Don't forget, you know where we are if you need anything...Have a great 2023. Steve & Adrian.

Ian Greenbeck
hace 3 años -  5 (Experiencia positiva)

Bought a car in April and from start to finish the whole journey was excellent. Not pushy but there when required. After service was just as good. Very pleased

 Respuesta de Catalexcars

Hi Ian. Thank you for your review. Our aim is to sell cars, but only sell you the car that is right for you. Have a great 2023.

Viorel Ignat
hace 3 años -  5 (Experiencia positiva)

Happy new year for all of you and best wishes with best people starting with the owner and his stuff

 Respuesta de Catalexcars

Hi Viorel. Thank you for your review and Happy New Year to you too.

Pedro Da Silva
hace 3 años -  5 (Experiencia positiva)

Estoy contento con el coche que me he comprado en catalex cars Una excelente atención Son atentos y agradables a la hora de atenderte La verdad que muy bien Me alegro en haberme comprado el coche aquí Si tuviera que comprarme otro coche Volvería aquí a por otro Yo recomiendo a todo el que quiera un coche se pase por catalex cars y vea la variedad de coches que tienen No te irás sin comprarte uno Muchas gracias

 Respuesta de Catalexcars

Hi Pedro. Happy New Year to you. Thank you for taking the time to write your review. We are pleased that we could assist you in finding the right car for you and all is good.

Daniela Daniel
hace 3 años -  1 (Experiencia negativa)

Fühlen sich nicht verantwortlich für Aufgaben, die sie Dritten in ihrem Namen übergeben haben und nicht richtig ausgeführt wurden. Sie sehen sich nicht direkt verantwortlich diese Fehler schnellsmöglich zur Kundenzufriedenheit selbst zu beheben sondern werden gegenüber dem Käufer noch ungehalten. PS: Habe gerade die Stellungnahme des Unternehmens gelesen. Die ist einfach nur lächerlich und entspricht keineswegs den Tatsachen!

 Respuesta de Catalexcars

Hallo Daniela. Zunächst möchte ich Ihnen danken, dass Sie sich die Zeit genommen haben, Ihre Bewertung hinzuzufügen. Ich halte es angesichts Ihres Versuchs, unseren hervorragenden Ruf in irgendeiner Weise zu beschädigen, für richtig, dass jeder die Fakten zu dem von Ihnen beanstandeten Problem kennt. Ja, Sie haben ein Auto bei uns gekauft. Das Auto war und ist, glaube ich, in einwandfreiem Zustand. Um diesen Punkt klarzustellen, es gibt KEINE Probleme mit dem Auto. Jetzt kommen wir zu dem Thema, über das Sie sich so aufregen. Sie haben Ihr Auto gekauft und wie immer haben wir mit dem Prozess begonnen, das Fahrzeug auf Ihren Namen umzubenennen. Diese wurde wie gewohnt ausgefüllt und Sie haben die Unterlagen ordnungsgemäß erhalten. Also kein Problem mit diesem Verfahren… Aber nach Ihrer Rückkehr nach Hause und nach einigen Tagen kontaktieren Sie mich, um mir mitzuteilen, dass die beiden Fahrzeugpapiere nicht korrekt waren. Einer sagte Benzin und einer sagte Diesel. Kein weltbewegendes Problem. Nur meine Meinung ... Wir haben dafür gesorgt, dass sie für Sie korrigiert werden, und wir haben Tráfico kontaktiert, die die Dokumente gedruckt hat ... Ich bin mir nicht sicher, ob Sie es wissen, aber wir drucken sie nicht. Wir haben dann erklärt, dass wir Sie brauchen, um sie zurückzugeben, damit wir sie für Sie umtauschen können … Sie haben sich rundweg geweigert, sie uns zurückzugeben. Das ist nur eine reduzierte Version von allem. Ich denke, wenn Sie versuchen, sich abwertend über eine Person oder ein Unternehmen zu äußern, erklären Sie die Fakten … Sie können auch unglücklich sein zu wissen, dass mein Chef mich nicht, wie Sie es gefordert haben, wegen des Fehlers eines anderen entlassen hat … Ich Ich hasse es, daran zu denken, was Sie mit mir machen müssen, wenn der Motor aus dem Auto fällt … Hola Daniela. En primer lugar, déjame agradecerte por tomarte el tiempo de agregar tu reseña. Siento que es correcto, en vista de que usted intenta dañar nuestra excelente reputación de alguna manera, que todos conozcan los hechos del problema del que se queja. Sí, usted compró un coche de nosotros. El coche estaba y sigue estando, creo, en perfecto estado de funcionamiento. Entonces, para aclarar ese punto, NO hay problemas con el auto. Ahora llegamos al tema que tanto te molesta. Compraste tu auto y, como siempre lo hacemos, iniciamos el proceso para cambiar el vehículo a tu nombre. Esto se completó normalmente y usted recibió los documentos debidamente. Así que no hay problema con ese procedimiento… Sin embargo, al regresar a casa y después de un número de días, me contacta para informarme que los documentos de los dos vehículos estaban incorrectos. Uno dijo gasolina y otro dijo diesel. No es un problema devastador. Solo mi opinión.... Hicimos los arreglos para que se los corrigieran y nos comunicamos con tráfico que había impreso los documentos... No estoy seguro si lo sabe, pero no los imprimimos. Luego le explicamos que necesitábamos que los devolviera para que pudiéramos cambiarlos por usted... Se negó rotundamente a devolvérnoslos. Eso es solo una versión reducida de todo. Creo que cuando intentas ser despectivo con una persona o empresa, explicas los hechos... También puede que te disguste saber que mi jefe no me ha despedido, como lo solicitaste, por el error de otra persona... Yo Odio pensar en lo que requerirá que me hagan si el motor se cae del auto...

Kevin Carr
hace 3 años -  5 (Experiencia positiva)

Just brought a cheap runaround for when we are over here ,think we brought the cheapest car on the lot,but that made no difference to Steve ,still got great service and he even came to pick me up as I couldn't get there , sorted insurance and airport parking for me cheaper than I could ,,did have a problem with the car after 3 days ,lent me a car while sorting it and then met the owner Adrian,who explained things to me and sorted things out and also took me to guardmar to the garage to pick the car up ,can't fault their service,will go back when I need to upgrade ,, once again many thanks to you both for you help and understanding , Kevin

 Respuesta de Catalexcars

Hi Kevin. Thank you for your review. I'm glad we were able to get the matter resolved for you. The price of the car doesn't change the service we offer. Take care.

Keith Harrow
hace 3 años -  5 (Experiencia positiva)

Really good. Wasn't at all pressured, really freindly service. Did all the paperwork and transfers picked car up in a couple of days. Even did a free spray on the car where we spotted a couple of spots. No hassle at all. Full service and a years warranty and 2 full valets for a year. Thanks guys. Would recommend.

 Respuesta de Catalexcars

Hi Keith. Thank you for taking the time to do your review. It means a lot to us. You know where we are if you need anything.

Paul Sinclair
hace 3 años -  5 (Experiencia positiva)

Can't speak highly enough of the guys at Catalexcars. Just bought an amazing car from them & just want to thank them so much for the patience they showed me due to my situation. Can't recommend these guys highly enough & absolutely love my new car. 10/10

 Respuesta de Catalexcars

Hi Paul. Thank you for taking the time to write a review. We got there in the end and you were able to drive away in the car you wanted.

Veronique Simpere
hace 3 años -  4 (Experiencia positiva)

Bon renseignement

Steven Vacaroaia
hace 3 años -  5 (Experiencia positiva)

People are usually coming to Spain for weather and food. After buying my car from Adrian and Steve, I am adding "buying a car" at the list of things to enjoy in Spain. Multilingual and extremely attentive to all our needs, we felt pampered and safe . We learned a lot in a stress free manner and a very short time ( considering how the time is counted in Spain) . Highly recommended. !!!!

 Respuesta de Catalexcars

Thank you for your reply Steven. I'm glad we were able to supply you with the right vehicle.

Elsa María Jónsdóttir
hace 3 años -  5 (Experiencia positiva)

The service we received when we went there to look at cars was awesome. Very professional and everything above board, great work ethics. We purchased a car and they helped with all the paperwork with our purchase. Also got us a good deal on insurance. Recommend them highly.

 Respuesta de Catalexcars

Hi both. Thank you Elsa for your lovely review. I am pleased we could help you. Don't forget, we're here if you need anything. Have a great weekend.

Bert Dubbeld
hace 4 años -  5 (Experiencia positiva)

These people are bending over backwards to keep their promises. Not because they are obliged to, but because this is their way of working. Nothing but praise for the Catalex team and we will definitely be returning to them for our next car.

 Respuesta de Catalexcars

Thank you Bert. I am really pleased we could help you find the perfect car for. You know where we are if you need anything. 😁

Petre Francisc
hace 4 años -  5 (Experiencia positiva)

Raimo Lukkarinen
hace 4 años -  5 (Experiencia positiva)

Hyvä ja asiantunteva palvelu. Kaikki hoidettu, mitä kaupanteon yhteydessä sovittu. Suosittelen

 Respuesta de Catalexcars

Thank you for your review. Very kind of you.

Georgiana Costras
hace 4 años -  5 (Experiencia positiva)

Me dejó el choque impecable interior y exterior 100% recomendable muy profesionales.

Emanuela Romaneț
hace 4 años -  5 (Experiencia positiva)

Thank you for everything ,you are profesionals ! I cleaned the upholstery of my car there ,and I left it impeccable !

EMMA GONZALEZ BARJA
hace 4 años -  5 (Experiencia positiva)

Son muy profesionales..trato cercano y personalizado..100% recomendables

Jose
hace 4 años -  5 (Experiencia positiva)

Compré uno de mis coches ahí y sin problemas, atentos y fiables. Para limpieza de vehículos, uno de los mejores sitios de la costa. Un 10.

Angélica Aguilar
hace 4 años -  5 (Experiencia positiva)

Servicio de primera, atención y calidad en sus servicios son excelentes! La limpieza desinfección 100% recomendable.

Yulia Ponomarova
hace 4 años -  5 (Experiencia positiva)

Muy buen servicio. Unas personas muy profesionales. Estoy encantada con mi nuevo coche. 100%recomendable!

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